cik44 Terms and Conditions

1 General Provisions and Introduction

These terms and conditions ("Terms") form a legally binding agreement governing the use of the cik44 platform and all its services. By accessing the cik44.cam website or using its services, you agree to be bound by all provisions of these Terms.

cik44 operates a safe and reliable online casino and sports betting platform for users in Bangladesh. The platform offers cricket betting, slot games, live casino, fishing games, and a range of other entertainment services.

These Terms may be updated from time to time. Continuing to use the service after any changes are made will be considered automatic acceptance of the updated Terms.

2 Account Registration and Eligibility

To register on the cik44 platform and use its services, you must meet the following eligibility requirements:

• You must be at least 21 years of age (for users aged 21 and above only).
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• Each individual may operate only one account.
• All information provided at the time of registration must be accurate, complete, and truthful.
• You must use the service yourself — operating an account on behalf of another person is prohibited.

2.1 Identity Verification

cik44 reserves the right to verify a user's identity at any time. For this purpose, you may be asked to submit a national identity card, passport, or other government-issued documents. Withdrawals may be held pending until verification is complete.

3 Account Management and Security

Maintaining the security of your cik44 account is entirely your responsibility. You must follow the security guidelines below:

• Never share your login credentials (username and password) with anyone else.
• Use a strong password and change it regularly.
• Avoid logging in from public or shared devices.
• If you suspect any unauthorized access, notify our support team immediately.

3.1 Account Responsibility

You are responsible for all activities carried out from your account. cik44 will not be liable for losses caused by unauthorized access by a third party, unless it is proven that the incident occurred due to cik44's negligence.

4 Deposits, Withdrawals and Payment Policy

cik44 processes financial transactions through popular mobile banking methods in Bangladesh. All transactions are secured with SSL encryption technology.

4.1 Deposit Rules

• Minimum deposit amount: ৳300 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits are generally credited to your account instantly.
• cik44 is not responsible for delays caused by the payment provider's system.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5–30 minutes.
• Identity verification must be completed before a withdrawal request is processed.
• Withdrawals can only be made using the same method used for the deposit and to the registered account.
• Withdrawals may be temporarily held for additional verification in the case of suspicious transactions.

5 Bonuses and Promotional Offers

cik44 offers various bonuses and promotional offers. Each bonus has its own terms and conditions, which are clearly stated at the time the offer is made.

5.1 Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000.
• Wagering requirement to withdraw the bonus: 20 times (20x).
• The welcome bonus can only be claimed once per account.
• Not all types of games can be played with bonus funds — restrictions may apply to certain game categories.

5.2 General Bonus Terms

• Only one account per device, IP address, or household may claim a bonus.
• cik44 reserves the right to cancel a bonus if abuse is suspected.
• Expired bonuses will be removed automatically.
• Promotional offers cannot be converted to cash until the wagering requirement has been met.

6 Betting and Gaming Rules

The following rules apply to all betting and gaming activities on the cik44 platform:

6.1 Sports Betting

• Bets placed before an event starts are generally valid; however, if the event is cancelled, the bet will be refunded.
• Betting on cricket (BPL, IPL, T20 World Cup), football, kabaddi, and other sports is governed by the applicable rules.
• Bets placed at odds that were displayed incorrectly due to a technical error may be considered void.
• If involvement in match manipulation or fraudulent activity is proven, the account will be closed.

6.2 Casino Games

• The outcome of all casino games is determined by a certified Random Number Generator (RNG).
• The rules of game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) also apply.
• If the internet connection is lost during a gaming session, the data saved on the server will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the cik44 platform:

• Using the platform for money laundering or any illegal financial activity.
• Attempting to gain unauthorized access to another user's account.
• Using bots, automated software, or artificial intelligence for betting or gaming.
• Operating multiple accounts to gain bonus benefits.
• Exploiting game errors or bugs to gain an unfair advantage.
• Attempting to bypass the platform's security measures.
• Harassing other users or engaging in inappropriate conduct.
• Conducting transactions using a third party's financial details.

8 Intellectual Property Rights

The cik44 website, its logo, brand name, software, design, content, and all other elements are the exclusive intellectual property of cik44. No user may carry out the following activities:

• Copying, distributing, or reusing any cik44 content without permission.
• Attempting to reverse-engineer the platform's software.
• Conducting fraudulent activities using the cik44 name or brand identity.

9 Limitation of Liability

To the maximum extent permitted by law, cik44 is not liable for the following:

• Losses caused by temporary unavailability of the platform or technical disruptions.
• Delays or failures by third-party payment providers.
• Losses caused by a user's own negligence or failure to maintain account security.
• Financial losses resulting from gambling — all play is at your own risk.

cik44 always aims to maintain a fair play environment. However, game outcomes are random and no outcome can be guaranteed.

10 Account Suspension and Closure

cik44 reserves the right to suspend or permanently close any account without notice in the following circumstances:

• Breach of these Terms.
• Failure to cooperate with the identity verification process.
• Fraudulent or suspicious activity.
• Suspicion of money laundering.
• Operating an account from a restricted jurisdiction.

10.1 Closure at User's Request

You may request to close your account at any time. Please withdraw all valid balances before submitting your request. After the account is closed, any open bets will be settled and any remaining balance will be returned.

11 Privacy and Data Protection

Protecting your personal information is a priority for cik44. To read our full privacy policy, visit the Privacy Policy page.

• Your personal information is not sold to third parties.
• Payment information is kept secure with SSL encryption.
• Information may be shared with authorities where required by legal obligation.
• You may request to view and correct your personal data.

12 Responsible Gambling

cik44 is strongly committed to responsible gambling. Gambling should be a form of entertainment, not a solution to financial problems.

• Set deposit and betting limits for yourself.
• Avoid gambling when you are facing financial difficulties.
• Use the self-exclusion option if you feel it is needed.
• Use of the platform is strictly prohibited for anyone under 21 years of age.

To learn about all responsible gaming features and tools, visit the Responsible Gaming page.

13 Dispute Resolution

In the event of any dispute or complaint, the following process must be followed:

13.1 First Step

First, contact our customer support team via 24/7 live chat or email us at [email protected]. Most disputes can be resolved at this stage.

13.2 Result Disputes

If you have a dispute regarding the outcome of any game, you must raise a complaint within 72 hours of the incident. cik44 will conduct an investigation based on server logs, and the data stored on the server will be considered final.

14 Changes to Terms

cik44 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, registered users will be notified by email.

Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not agree to the new terms, you may close your account.

15 Contact & Support

If you have any questions or need clarification about these terms, please contact our support team:

• Live Chat: Bengali support available 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always ready to help you. We welcome you to the cik44 platform and wish you an enjoyable and safe gaming experience.

For more information about these terms, please visit our FAQ page, Privacy Policy, and Responsible Gaming page.